Frequently Asked Questions
Can I visit FXCoinTrade Limited office to make investment there?
Yes, many investors come to our office to invest (in cash for example). We are open to anyone and you can also visit our office to make sure that we’re real! Company address is: 250 Bishopsgate, London, EC2M 4AA, United Kingdom
How can I invest with FXCoinTrade Limited ?
To make a investment you must first become a member of FXCoinTrade Limited . Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
How do I open my FXCoinTrade Limited account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.
How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.
How can I change my e-mail address or password?
Sign in into your FXCoinTrade Limited account and click on the "Edit Account". You can change your password there. Unfortunately you can not change your e-mail address by yourself because of security reasons, if you need to do this, please contact our tech support via support
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.
Does a daily profit paid directly to my currency account?
No, profits are gathered on your FXCoinTrade Limited account and you can withdraw them anytime.
What is the profitability, and how much will my capital yield?
Your capital may yield up to the profitability offered in the escrow and deposit plan, but as we all know, in the financial market we can not guarantee total profitability, as there are variations in trader operations, we operate in real markets, and fluctuations may occur with That maximum profitability is not guaranteed, and past profits are not a guarantee of future profits, so you may receive a lower profitability.
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your FXCoinTrade Limited account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.
Can I make an additional deposit to FXCoinTrade Limited account once it has been opened?
Yes, you can but all transactions are handled separately.
After I make a withdrawal request, when will the funds be available on my ecurrency account?
Funds are usually available as soon as possible, within 12-24 hours. Usually this happens quickly enough.
How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.
How secure and safe my funds and personal information on FXCoinTrade Limited website?
Our website has several degrees of protection. Its servers are protected from DDoS attacks, and all the data is transferred by a protected channel that is provided with Comodo Green SSL certificate.
How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.
May I open several accounts in your program?
No. If we find that one member has more that one account, the entire funds will be frozen.
How can I make a spend?
To make a spend you must first become a member of FXCoinTrade Limited . Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.
What are the maximum and minimum limits for deposits and withdrawals?
You can deposit any amount from only 20$ and up to 50,000$ through any payment system. You can withdraw any amount not less than 1.0$. and maximum withdraw is Unlimited.
Do you have affiliate program?
Yes, we do. We will pay from 6% to 8.50% for every deposit of your referrals depending on their number: 1-50 Referrals: 5%, 51-100 Referrals: 6%, 101 - 500 Referrals: 7%, 501 - and more: 8.5%.
Where can I read about your investment proposal and also calculate my profit?
You can check all our investment plans and calculate your profit in your account on "Deposit" page. You can also calculate your profit with our calculator on the Home page.
Where I can check your current exchange rate of Bitcoin?
You can check the BitCoin exchange rate on http://preev.com/btc/usd
How long does it take to add my Bitcoin deposit?
It will be done instantly after your payment will be confirmed on Blockchain.info.
How long does it take to add my deposits with ADVCash?
Your request to add deposit with ADVCash will be processed within 1 - 5 hours. If you are facing some problem don’t hesitate to contact us via support and we will solve it quickly.
Where can find my referral link and advertising banners?
You can find your referral link in your FXCoinTrade Limited account. Please log in and go to "Referral Links", you can also find our banners in "Affiliate Banners" section.
Is there any limit in the amounts of the referral commission?
No, there is no limit. Therefore, the more your referrals invest, the more you can earn.
How can I view the total number of referrals I have?
Sign in to your account and go to "Your Referrals" section. You will find everything related to your referrals there.
Do I need to invest if I want to start attracting others and earn referral commissions?
No, you do not need to invest if you want to start earning referral commission. You only need to open an account.